About

Testimonials

 What our customers say

"Visit Kent has worked with Vivienne Boucher for many years on a range of projects including research, training and development. She was chair for the Kent Tourism Academy, was instrumental in delivering training for our new Destination Management System and is an ambassador for our Dickens 2012 programme.

One of her greatest contributions is that she was the inspiration behind the Kent Greeters initiative, that encourages local people to get involved in welcoming visitors to their area. Thanks to Vivienne, Kent was the first destination to set up the programme, not just in the UK but in Europe.

It is Vivienne’s passion, knowledge, and creativity which makes her an invaluable asset to any tourism project as well as her professional manner and commitment to go that extra mile. It is a great testament to Vivienne that we never see her as a consultant but as a colleague and friend."

Fran Warrington, Head of Tourism, Visit Kent http://www.visitkent.co.uk

"I just wanted to say how enjoyable your ‘Meeting The Media’ workshop was yesterday.For me it was fun, relaxed and relevant and I will action at least two of the marketing tools that you shared with us."

Janet Wood, The Silent Customer - customer retention specialist http://www.thesilentcustomer.com/

"Thank you for yet again another opportunity of an excellent day spent with training by yourself.  It was most informative, educating and delivered everything it promised.  I noticed that you were able to respond to each of our individual needs and requirements and integrated much information into the program that was over and above what was expected.

It was most reassuring to be treated with your professionalism in such a friendly, polite and considerate manner to each and every one of us. I look forward to further training days with you and would like to express my deep thanks and appreciation to you."

Christine Allen, County Apartments Ltd.  www.countyapartments.co.uk

Vivienne was the trainer at a TSE workshop held at Tun Cottage in September 2009. She was knowledgeable, informative and enthusiastic about the subject and was instrumental in making it a very enjoyable course. Thank you!

Jo Brown, Proprietor, Tun Cottage B&B, Ascot http://www.tuncottage.co.uk/index.html